Should you enter into a Video Subscription plan with Big Picture Media, the following Terms and Conditions apply.
In these Terms and Conditions, all references to “us”, “our” and “we” mean Big Picture Media.
And references to “the Program” or “this Program” means any Program we offer.

1. Payment For Enrolments

You will be required to pay $197 set up fee to produce your video. Once the video has been produced, your monthly payment plan of $197 will begin from the delivery of your video. You are responsible for the monthly payment of fees for the entire program regardless of whether you use all of the video component provided (as applicable).

2. Payment Plan Must Be Up to Date and Complete

All fees must be paid on time in order for you to continue using the videos provided. This means if your payment plan is not up to date then you will not be allowed to able to use the videos provided as the rights of the videos produced are owned by Big Picture Media. Video privileges may be revoked, disabled or withheld as we deem appropriate if payments are not made.

3. Payment Plan Administration

We will setup your payment plan via credit card from your account and this will be processed by us automatically as scheduled. Any changes to your payment plan – including changes to credit card details – must be received in writing to info@bigpicturemedia.com.au 5 days prior to your next scheduled debit date. It is your responsibility to advise us and refunds will not be given due to your failure to notify us within this time frame.

4. Program Completion Term

All subscription programs are ongoing monthly payments of $197 for as long as you wish to stay and any changes to your payment plan – including changes to credit card details – must be received in writing to info@bigpicturemedia.com.au 5 days prior to your next scheduled debit date.

5. Enrolment Cancellation – Within The 5 Day Cooling-off Period

If you cancel your enrolment for any reason within 5 business days of confirming your enrolment, (the “cooling-off period”), then we will refund you the total amount you have paid to us, less any enrolment costs. Please allow up to 10 business days after your refund has been approved for your refund to be processed.

6. Enrolment Cancellation – After The 5 Day Cooling-off Period

If you cancel your enrolment for any reason after the cooling-off period, you will forfeit your $197 set up fee.

7. Failure To Notify Us for Monthly Video Eligibility

If you do not notify us in writing within 7 days of making your monthly video subscription payment, then you will forfeit your eligibility for that monthly video. You are then eligible to notify us for your video the following month.

8. Digital Product Service (if applicable)

While every effort is made to provide an uninterrupted service, we will not be held liable for any downtime or disruption to third-party digital services used to deliver products. There is no Service Level Agreement express or implied. Digital products will be compatible with the most recent stable version of Web browsers, Video players, and PDF document readers available for Windows and Mac.

9. Intellectual Property

All videos, scripts, voiceovers and images acquired from royalty free libraries remains our intellectual property and can be used by us for promotional purposes at any time, both online and offline. 

10. Confidentiality

We respect your privacy and we agree not to disclose proprietary information, ideas, plans and trade secrets that are disclosed.

11. Application Approval & Termination of Program enrolment

We are committed to providing all participants with a positive experience and may not approve all applications to join our program. In this case, we will refund you the amount paid to us less the value of any product or bonus items received. Once the Program starts, we may terminate this agreement and your participation in the Program without refund or forgiveness of remaining monthly payments if you become disruptive or difficult to work with, if you fail to follow the Program guidelines, or if you impair the participation of others.

12. General

The laws of the state of Queensland govern this agreement. Should any part of this agreement be determined by a court to be invalid or unenforceable, the remainder of the agreement will be unaffected. This agreement may not be varied except with the written approval of a director of Big Picture Media. All terms, conditions and warranties implied by statute that are excludable are excluded from this agreement. Such terms, conditions and warranties implied by statute that are not excludable are not excluded from this agreement, but our liability for breach of such conditions and warranties implied by statute that are not excludable is limited to the total amount paid by you to Big Picture Media under this agreement.\